Last Updated: August 12, 2025

Metalpatti (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website https://metalpatti.com (“the Site”). This Privacy Policy explains how we collect, use, store, and disclose your information. By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

We may update this policy periodically to reflect changes in our practices, technology, or legal requirements. The most current version will always be available on the Site and we encourage you to review it regularly. Continued use of the Site after updates means you accept the revised policy.

1. Information We Collect

We collect personal details that you voluntarily provide such as:

• Your name, email address, phone number, or other information you enter when contacting us through email, contact forms, or inquiry submissions.
• Information shared during product inquiries or transactions on the Site.

This data is used to respond to your queries, provide information about our services, or contact you regarding offers that may interest you.

Information Collected Automatically

We may use cookies and similar tools (like web beacons) to improve your experience on the Site. These help us:

• Recognize valid users
• Prevent unauthorized logins
• Personalize content based on your interests
• Track interactions with offers or surveys

You can manage cookie settings in your browser, but disabling them may impact how the Site functions.

Information from Third Parties

If you interact with third-party websites or services through our Site, those parties may share limited data with us under their privacy terms. We are not responsible for their privacy practices and recommend reviewing their policies directly.

2. How We Use Your Information

• Respond to your inquiries and provide customer support
• Send newsletters or promotional content (only if you have opted in)
• Improve the performance of the Site and enhance your user experience
• Analyze usage trends through non-identifiable, aggregate data
• Comply with legal obligations or protect our legal rights

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your data may be shared only under the following circumstances:

• Vendors and Service Providers: With authorized partners (such as payment processors or support teams) who work on our behalf under strict confidentiality and security agreements.
• Legally Affiliated Entities: If Metalpatti is involved in a merger, acquisition, or asset transfer, your data may be transferred to the new entity. In such cases, we will notify users via email or through a notice on the Site for at least 30 days.
• Legal Disclosures: When required by law, court order, government request, or when necessary to protect our legal rights or the safety of our users.

4. International Data Transfers

If your information is transferred to servers outside your country of residence, we ensure appropriate safeguards are in place according to applicable data protection laws.

5. Data Security

We implement industry-standard security measures such as Secure Socket Layer (SSL) to prevent unauthorized access, misuse, or exposure of your data. However, the internet is inherently open, so we cannot guarantee absolute security. By using the Site, you acknowledge and accept this risk.

6. Your Choices
Opting Out

To stop receiving promotional emails, click “unsubscribe” in any marketing message or write to sales@metalpatti.com with “Remove” in the subject line.

Note: Transactional communications such as order confirmations are unaffected.

Updating Your Information

To correct or update your personal information, email us at sales@metalpatti.com.

7. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their content or privacy policies. Please read the policies of any external sites you visit.

8. Legal Disclaimer

This Privacy Policy is for informational purposes only. It does not create any legal contract or rights between Metalpatti and users. We reserve the right to modify it at any time.

9. Contact Us

For any questions about this Privacy Policy, contact us at:

• Email: sales@metalpatti.com
• Address: MetalPatti, S-33, Parvati Industrial Estate, Pune, Satara Road, Pune-411009, Maharashtra, India